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Special Assistance
Facilities for your comfort at Belgaum Airport.
Belgaum Airport provides special assistance services to ensure that passengers with disabilities, reduced mobility, medical conditions, or other special needs can navigate the airport comfortably and safely. Here's detailed information about the special assistance services available at Belgaum Airport:
Requesting Assistance:

Passengers requiring special assistance are encouraged to inform their airline or travel agent about their needs at the time of booking or at least 48 hours before their scheduled flight. This allows the airport authorities to make necessary arrangements in advance.

Types of Assistance
  • Wheelchair Assistance: Belgaum Airport offers wheelchair assistance for passengers who have difficulty walking long distances or standing for extended periods. Wheelchairs are available for both departing and arriving passengers.
  • Boarding and Deplaning Assistance: Airport staff are available to assist passengers with boarding and deplaning, ensuring a smooth transition between the aircraft and the terminal.
  • Escort Assistance: Passengers who require guidance or assistance navigating the airport can request escort assistance from trained airport staff.
  • Assistance for Visually Impaired Passengers: Special assistance, including guiding and directing visually impaired passengers through the airport, is available upon request.
  • Assistance for Hearing Impaired Passengers: Airport staff are trained to communicate effectively with hearing-impaired passengers using visual aids and written instructions.
  • Assistance for Elderly Passengers: Elderly passengers can request assistance with baggage handling, check-in procedures, and navigating the airport.
  • Assistance for Passengers with Medical Conditions: Passengers with medical conditions can receive assistance, including access to medical facilities and priority services as needed.
Pre-Boarding Assistance:
  • Passengers requiring special assistance are given priority during the boarding process, allowing them to board the aircraft before other passengers
  • Airport staff are available to assist passengers with stowing carry-on luggage and settling into their seats.
In-Flight Assistance:

Cabin crew members are trained to provide assistance to passengers with disabilities or special needs during the flight, including help with meals, accessing lavatories, and other requirements.

Arrival Assistance
  • Upon arrival, passengers requiring special assistance are provided with support to deplane, retrieve their luggage, and navigate through the airport terminal.
  • Wheelchair assistance is available for passengers disembarking from the aircraft and proceeding through immigration, customs, and baggage claim areas.
Special Assistance Lounge:

Belgaum Airport may have dedicated lounges or waiting areas equipped with comfortable seating and amenities for passengers requiring special assistance.

Medical Assistance:

Basic medical assistance is available at Belgaum Airport for passengers who require medical attention or emergency services. Airport staff can assist in contacting medical personnel if needed

Communication:

Clear signage, visual displays, and announcements are provided throughout the airport to assist passengers with navigation and information.

Training for Staff:

Airport staff undergo specialized training to handle various types of special assistance requirements with sensitivity, efficiency, and professionalism.

Feedback Mechanism:

Belgaum Airport welcomes feedback from passengers regarding their special assistance experience to continually improve services and address any concerns or issues.

It's important for passengers requiring special assistance to communicate their needs clearly and in advance to ensure a seamless and comfortable travel experience through Belgaum Airport.

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